Refund policy

Returns Policy

Due to the nature of our products, we do not accept returns or offer refunds once an order has been processed and dispatched.

Damaged or Faulty Items

If your order arrives damaged, you must notify us within 24 hours of delivery. To be eligible for a replacement or refund, clear photographic evidence of the damaged item and packaging must be provided.

We reserve the right to assess all claims before issuing a replacement or refund.

Incorrect Orders

If you receive an incorrect item, please contact us within 24 hours of delivery with supporting evidence so we can resolve the issue promptly.

Non-Returnable Items

All products sold are non-returnable due to their nature and handling requirements.

 

For any return related issues, please contact us via email - innobiolabs@gmail.com